What We Stand Behind Mama’s Guarantee covers anything that was part of your original cleaning service, including: Missed or overlooked areas Spaces not fully completed to standard Light corrections needed to bring your home back to “reset” condition If it was included in your service, we stand behind it. ​ What’s Not Included To keep things fair and clear for everyone, Mama’s Guarantee does not cover: New messes after your cleaning Areas not included in your original booking Deep stains, damage, or pre-existing conditions Added rooms or tasks outside your original service If you’re ever unsure, just reach out—we’ll always clarify with honesty. ​ How to Request a Re-Clean If something feels off, here’s all we need from you: Your name and address Date of service A quick description of the issue A quick photo of the issue You can send this via text, email, or our form here on the website—whatever is easiest for you. We’ll take it from there. ​ Fast, Respectful Fixes Once you reach out: We respond quickly We review what happened We schedule a return visit within 24–48 hours if needed We make it right—without hassle or extra cost Simple as that. ​ Why We Offer This Mama’s Guarantee isn’t about fixing mistakes later. It’s about building trust from the very beginning. It holds us accountable to a higher standard and ensures every home we touch gets the care it deserves. ​